Meet Thabo: Our Top-Rated Pool Maintenance Specialist

Meet Thabo: Our Top-Rated Pool Maintenance Specialist

When you book a pool maintenance service with SurfStride, you might meet Thabo.

If you do, you're in for a treat. Thabo has been maintaining pools in Somerset West for over 5 years. He's got 4.9 stars across hundreds of jobs. His customers don't just re-book with him, they recommend him to friends.

We asked Thabo to share his story.

How Thabo Got Into Pool Maintenance

'I started working at a local pool company about 6 years ago,' Thabo explains. 'I was doing general maintenance and cleaning. But I noticed that most customers didn't understand what was happening to their pools. They'd call with problems that could have been prevented with simple knowledge.

Over time, I got certified in pool chemistry and maintenance. I wanted to be the kind of technician who doesn't just fix problems, who prevents them. That's when I realized pool maintenance isn't just chemistry and cleaning. It's really about caring for someone's property like you'd care for your own.'

What Makes Thabo Different

Customers describe Thabo as thorough, reliable, and knowledgeable.

'He doesn't just do the job, he explains what he's doing and why,' one regular customer said. 'He spotted an issue with my pump that another service missed. Probably saved me thousands in damage.’

Thabo's approach: Show up on time, do the work right, leave the property cleaner than you found it, answer questions, and build trust.

'A pool is an investment,' Thabo says. 'If I help you maintain it properly, you're not replacing your pool in 5 years. You're enjoying it for 20+ years. That's what I'm focused on.'

Thabo's Speciality Areas

Weekly pool maintenance (his main focus)

Chemical balancing and water testing

Equipment troubleshooting (pump, filter, chlorinator)

Seasonal pool care (especially winter prep and spring restart)

Emergency repairs (algae blooms, equipment failures)

A Day in Thabo's Life

Thabo typically has 3-4 pools on his daily rotation. Here's what a typical Tuesday looks like:

8:00 AM - Arrive at first property in Strand. Test water (pH, chlorine, alkalinity). Note any issues.

8:15 AM - Skim surface, brush walls, vacuum floor. Check equipment operation.

8:30 AM - Adjust chemicals based on test results. Chat briefly with homeowner about pool condition.

9:00 AM - Drive to second property in Somerset West. Repeat process.

12:00 PM - Lunch break (usually quick)

1:00 PM - Third property. One customer has a question about filter pressure. Thabo explains the issue and what it means.

3:00 PM - Fourth property. Equipment check reveals pump is running hotter than normal. Thabo notes it and flags it in his report.

4:00 PM - Drive back to base. Update customer records with the day's work.

5:00 PM - End of shift. Tomorrow: another round of pools, all expecting Thabo's quality care.

What Customers Say About Thabo

• 'Thabo is the only pool guy I trust. He knows our pool and our preferences. Highly recommend.' - Margaret, Somerset West
• 'Professional, punctual, explains everything. Five stars every time.' - James, Strand
• 'Our pool was a mess before Thabo took over. Now it's pristine. He prevented a pump failure that would have cost thousands.' - Sarah, Gordons Bay

Why Consistency Matters (And Why Thabo Gets It)

One of SurfStride's principles is consistency. Thabo exemplifies this.

Because Thabo manages the same pools regularly, he knows them. He spots problems early. He understands each property's unique needs. He builds relationships with customers.

This is the opposite of a different technician every week. With Thabo, you get the same person, the same quality, the same care, every visit.

Want to Work with Thabo?

Thabo has a waiting list for new customers, but availability opens up. Request Thabo when you book and we'll put you in queue.

WhatsApp Us: Request Thabo for your pool